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  • Privacy Policy
    This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
  • How do we protect visitor information?
    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
  • Do we use 'cookies'?
    Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to: Help remember and process the items in the shopping cart. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders .
  • Third Party Disclosure
    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
  • Third party links
    We do not include or offer third party products or services on our website.
  • Google
    Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. Google Ads policies We have not enabled Google AdSense on our site but we may do so in the future.
  • California Online Privacy Protection Act
    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA we agree to the following: Users can visit our site anonymously Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above. Users will be notified of any privacy policy changes: On our Privacy Policy Page Users are able to change their personal information: By logging in to their account
  • How does our site handle do not track signals?
    We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
  • Does our site allow third party behavioral tracking?
    It's also important to note that we do not allow third party behavioral tracking.
  • COPPA (Children Online Privacy Protection Act)
    When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
  • Fair Information Practices
    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email: Within 7 business days We will notify the users via in site notification: Within 7 business days We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
  • CAN SPAM Act
    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: Send information, respond to inquiries, and/or other requests or questions. Process orders and to send information and updates pertaining to orders We may also send you additional information related to your product and/or service. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred To be accordance with CANSPAM we agree to the following: NOT use false, or misleading subjects or email addresses Identify the message as an advertisement in some reasonable way Include the physical address of our business or site headquarters Monitor third party email marketing services for compliance, if one is used. Honor opt-out/unsubscribe requests quickly Allow users to unsubscribe by using the link at the bottom of each email If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email.
  • Shipping & Tracking Information
    Generally, our customers will receive their ordered item within 7-30 business days (depending on your location). Orders are generally shipped within 24-72 hours (business days). Saturday & Sunday , All major holidays are not business days. Please check your email for your package tracking number. If you have any questions please contact us through email sales@ptssyndicate.com.Please make sure your Delivery address (Paypal ref Address ) is valid, PO Box and restricted area are forbidden. For HK customer- Free delivery within Hong Kong only via HK Post delivery service. (Free delivery service is under condition of minimum charge US$50. Balance will be applied for necessary) For oversea buyer : Shipping fee is the basic cover for non-remote area. Extra charges may apply in certain remote areas , PTS Syndicate Ltd. have right to charge the extra shipping fee even buyer completed the checkout process.
  • International Shipping Disclaimer
    The buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost - charges vary around the world. As an international consumer, please do your research to ensure there are no surprise charges when clearing your package through customs, and to have an idea of what the additional cost may be. If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information. It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing your order. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipping costs.
  • Return Policy
    If you find any issue on the product, Please contact us in 24 hours of receiving your item(s) for any kind of question Unreasonable refund is not acceptable, unless the item(s) is DOA due to manufacture defect. The buyer is responsible for the return shipping expenses. The returned item(s) must be in new and unused condition. It also must contain all original products & accessories with the original packaging and box to qualify for a return. Customer have to afford all return shipping fee and any tax may caused. The actual shipping/handling fees are non-refundable. Refunds will be given after the goods are returned and verified received by PTS This return policy does not cover any item(s) that are abused, altered, misused, or damaged by accident or purposely. You the buyer understands that these products are moderately durable objects, but they are not indestructible. If these products/item(s) are mishandled or roughly handled the product will be damaged. You the buyer understands that and the return policy does not cover such conditions. Orders fail to deliver due to any anthropic factor with sufficient evidences, PTS Syndicate Ltd. permits to ship out the order once more. The buyer is responsible for the extra postage and handling fee hence refund is not acceptable. You the buyer understands that it is fully your responsibility to check your local laws and tax regulation before purchase this product(s)/item(s). PTS Syndicate Ltd. retain the final decision to all return request
  • Payment
    PayPal payments are accepted for all orders. Visa and MasterCard are also accepted through PayPal. Please be sure that your shipping address is the correct, we also accept wholesale service, please send enquirer to below email : sales@ptssyndicate.com.
  • User Agreement and Disclaimers
    Please read the following terms and conditions carefully before using this Web site https://www.ptssyndicate.com or any of our other Web sites. By accessing or using our sites, you agree to the following terms and conditions which shall constitute a legally binding agreement between you and PTS Syndicate Limited (hereafter as “PTS”). You should review these term sand conditions regularly as they may change at any time at our sole discretion.If you do not agree to any term or condition, you should not access or otherwise use our sites. The following terms and conditions apply to all of our Web sites,including any Web sites owned, operated or sponsored by any of our subsidiaries or affiliates.
  • Lawful use of This Website
    You must only use this website for lawful purposes and must not use this website to infringe the rights, including but not limited to intellectual property rights and right to privacy, of any other person or interfere with or change the operation of this website.
  • Trademarks
    The trademarks, service marks and logos used and displayed of this website are our or third-party registered and unregistered trademarks. Nothing on our Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, without our written permission. We aggressively enforce our intellectual property rights. Our names or our logos may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Site, without prior written permission. You may not use any meta tags or any other “hidden text” utilizing our names or trademarks without the prior express written consent of PTS. You are not authorized to use our logo as a hyperlink to our Site unless you obtain our written permission in advance.
  • Copyright
    You acknowledge that all content of this website, such as graphics, text, code any other features or materials (“Content”) is the property of PTS and/or its subsidiaries and/or its affiliates or by other parties that have licensed their material to us, which is protected as outlined by Hong Kong copyright law, trademark law and other applicable laws. You may not inline, frame, or utilize framing techniques to enclose any trademark, logo, or other proprietary information of PTS(including images, text, page layout, or form) without prior written permission from PTS.
  • Personal Use
    All the information contained in this website is for informational purposes only. You agree not to, in any way, reproduce, republish, distribute, transmit, modify, display, upload, post, or copy any of the contents of this website, create derivative works from or exploit the contents of this website, or use such works.
  • Links
    We are not responsible for the contents of any websites linked to our website. We have not reviewed all of the information on these other websites and the inclusion of any link on our website in no way indicates our endorsement, support, or approval of the content, advertising, products, services, policies, or other materials on or available from such websites. The use or access of those websites or their products or services is solely at your own risk and we are not responsible for the contents of any linked website. You should read the rules and policies of those third-party websites carefully before proceeding to use those websites.
  • Limitation of Liability
    No reliance may be placed for any purposes whatsoever on the information contained in this website or linked to this website, or on its completeness, accuracy, fairness, reliability, or timeliness, we do not warrant or represent that: The content accurate or complete; The content is up-to-date or current; We must update any content; The content is free from technical inaccuracies or typographical errors; The content free from changes caused by third parties; Your access to our Web site will be free from interruptions, errors, computer viruses, and other harmful components. PTS would try to make every effort to ensure that the contents of this website are accurate. We, our members, directors, employees, agents, licensor, suppliers, or any other person acting on our behalf shall not be liable for any direct, incidental, consequential, or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings or any other loss resulting from your access to, reliance on or use of the information set out in this website or otherwise arising in connection therewith and shall not be liable for any errors or omissions in such information.
  • Indemnification
    To the fullest extent allowed by law, you agree to indemnify, defend and hold us,our members, directors, employees, agents, licensors, suppliers or any other person acting on behalf of us harmless from and against any claims, actions,demands, losses, expenses, damages and costs alleging or resulting from you ruse of this website, or your use of the contents of this website, or your violation of any term of these Terms of Use.
  • What Information Does PTS Collect?
    We collect information from you when you use our website and services, for example, when you join our membership and/or our mailing list, submit orders, provide feedback to us and/or request for information or participate in any other activity or feature on the site. When registering for membership or placing an order, PTS may request the user’s name, mailing address, email address, credit card information, phone number or other personal information. Users can remain anonymous when visiting the website.
  • Member Accounts, Passwords & Security
    All users who register for this Service should note that they are obligated to keep their account information and passwords safe and confidential. When users provide an accurate account number and corresponding password, the Service will deem that the user is a valid member and provide access whether the information is entered by the member or another entity. The user bears all responsibilities related to account access and any other actions that require use of a member account. Members of the Service agree to the rules listed below: The member will notify PTS immediately upon discovering that their member account login information has been compromised. The Service will immediately stop providing member account related access and services each time the connection has ended. PTS cannot be held responsible should an account number and password be misappropriated or improperly used whether by the user personally or a third party. All damages incurred is the responsibility of the user unless it is proven that the cause is attributable to PTS. Reservists the right to immediately suspend a member account should it discover that the account number and password has been compromised and/or fraudulently utilized by a third party.
  • Change of Service Content & Dispatch of E-newsletter and EDM
    Users agree to the scope outlined of the Service as supplied by PTS. PTS may alter,terminated or otherwise change service(s) or content without prior notice depending upon the situation and business needs. PTS may alter, terminate or increase Service related activities and will choose the appropriate format when informing members of changes. When users enroll as members, they automatically agree to allow PTS to send e-news or EDM messages on an unscheduled basis to the email address supplied by the user.
  • Trading
    Users agree to all rules listed below: All trading transactions made within PTS will use USD currency. Users also agree to receive electronic communications for every transaction made with PTS. Users agree that, prior to confirming a transaction, PTS has the right to cancel or reject any order. Once an order is submitted, PTS is not infallible and therefore does not guarantee that all product details are error-free, complete and/or accurate. Product details may include but are not limited to pricing,specifications and other content. Should an error be found related to product information, PTS may choose to cancel or refuse orders at its discretion. If the user’s credit card was charged before the cancellation occurred, PTS will issue a refund credit to the same card for the full amount. PTS has the right to cancel any transaction or refuse membership to any user whose improper action causes damage or distress to PTS. Improper actions include but are not limited to order cancellations and arbitrarily refused cargo. All users agree that PTS can choose the best way to notify customers should a modification or cancellation of an order occur or should delivery times change.
  • Minors
    This website is not intended for use by minors or those that do not have the ability to make a contract or are unable to bear any legal responsibility or fully understand the legal implications of these Terms of Use.
  • Governing Law
    These Terms of Use shall be interpreted according to the laws of Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). Any disputes, disagreement or claim arising out of, or related to, our website and/or our Terms of Use shall be resolved exclusively in the courts of Hong Kong. The information, products and services mentioned in this website are intended for those who access it from within Hong Kong. We cannot guarantee that this website, or the information thereon, complies with laws or regulations of, or is appropriate for use in, any other jurisdiction from which you access it.

THESE TERMS OF USE ARE WRITTEN IN ENGLISH AND MAY BE TRANSLATED INTO OTHER LANGUAGES. IN THE EVENT OF ANY INCONSISTENCY BETWEEN THE ENGLISH VERSION AND THE TRANSLATED VERSION OF THESE TERMS OF USE, THE ENGLISH VERSION SHALL PREVAIL.

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